Because tech can be easy when you have the directions you need
PARENT GUIDES
Sometimes searching for help may seem overwhelming when you don't know where to look. Below I have compiled resources and support pages in one place to make finding the answers to some of your common questions easier for you.
TECH NOT WORKING?
TRY THESE TIPS
Home internet giving you problems? Click here for helpful tips on how to troubleshoot your internet and wifi issues with this useful infographic.
Sometimes we encounter errors while logging in or going to websites that we have been to thousands of times.
Start troubleshooting by clearing your cache. Often that fixes the problem. Click the link to learn how.
Sometimes we encounter errors while logging in or going to websites that we have been to thousands of times.
Start troubleshooting by clearing your cache. Often that fixes the problem. Click the link to learn how.
​Clever provides support for students & families. Please look through their support page for answers to common questions. I have listed links to some of them below.
Stay up to date with any issues or routine maintenance related to PowerSchool.
Need help with your PowerSchool parent or student account? Click here to go directly to their help page and choose the topic that best addresses your questions including how to
and more...
Do you have an electronic conference form that you need to sign? This guide teaches you how to create a signature on Adobe Acrobat.
Traveling Abroad?
Before going international, make sure you don't lose access to your student's accounts.
Please know that you will not have access to student online platforms while you are abroad. We apologize for the inconvenience.
If you have plans to travel abroad, email your student's teacher with the following information:
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Student name(s)
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Student ID number
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Student email
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Country or region of your travels
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Duration of stay
After we receive your information, we can move forward with requesting access for you while you are out of the country. Once we have verification of access, we will inform you via email.
Thank you for understanding.